Privacy Policy

Playflix Privacy Policy

Effective date: December 13, 2025

Overview

Playflix is a catalog experience for discovering movies and TV series. We do not stream, host, or provide downloads of movies or TV shows. This Privacy Policy explains what information is processed when you use Playflix and the choices you may have.

Information we process

Information you provide

Support messages: if you contact us, we process the information you include (such as your name, email address, and message content).

Information processed automatically

Basic technical data needed to deliver the service, such as device/OS compatibility signals and network requests required to fetch catalog content.
App and website performance signals (for example, crash or error events) to keep Playflix reliable.

We aim to minimize the data processed and only use what is necessary for the app to function and improve stability.

How we use information

Provide and operate Playflix features.
Respond to support requests and communicate with you when needed.
Monitor, debug, and improve performance and reliability.
Protect Playflix, users, and the public from fraud, abuse, or security risks.

Third-party content and services

Playflix may display third-party metadata such as synopses, cast, and ratings. When you watch trailers, the trailer content may be served by third-party providers. Those providers may collect information according to their own privacy policies.

Data retention

We retain support communications for as long as needed to respond, resolve issues, and maintain records of prior conversations. We retain technical logs only for as long as necessary for security, debugging, and service improvement.

Your choices

You can choose not to contact support. If you do contact us, you control what you include in your message.
Depending on your location, you may have legal rights to request access, correction, or deletion of certain information.

Security

We use reasonable administrative and technical safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to reduce risk and respond to issues promptly.

Children’s privacy

Playflix is not intended for children under 16. If you believe a child has provided personal information to us, please contact support so we can address it.

Contact

For privacy questions, contact us at [email protected].

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date.